“Because of their strong reputation, long history and staying power, and the fact that their team really knows the industry and specializes in trucking software, Prophesy outshined its competitors by far.”
-Tarisa Dudley, Office Manager
TMS Delivery, Inc. was founded in 1983, initially as an expedited delivery service. Since then the company has grown to a full-service carrier offering truckload van, dedicated fleet, flatbed transportation, and several specialized services. Along with its in-house brokerage company, TMS Logistics, Inc., TMS Delivery serves a loyal customer base located mainly in eastern Texas, hauling a wide ranging payload including steel, building products, pipe, industrial machinery, and more to locations throughout the United States.
Office Manager Tarisa Dudley carried out a thorough search for every software-based dispatch system she could find. After an exhaustive review of several potential solutions, a clear winner emerged. “Prophesy was the natural choice,” said Dudley. “Because of their strong reputation, long history and staying power, and the fact that their team really knows the industry and specializes in trucking software, Prophesy outshined its competitors by far.”
Dudley installed the software without requiring assistance from outside consultants and got her office team up and running on its new Prophesy system. “After using the software, I could immediately see that Prophesy Dispatch is truly ‘trucking software’. It is not some canned application that needs to be modified or used in a non-intended way to work for a trucking company; it is built specifically for trucking companies like ours. When I first opened the software and looked at the Dispatch Board, I thought, ‘Wow, they have read my mind!’”
Prophesy’s ability to track upcoming expiration and test dates has greatly improved the company’s DOT compliance. “It tracks every expiration we’d need to worry about – medical cards, insurance, inspection, registration, and so many others,” said Dudley. “We also have the option of preventing a driver from being assigned to a load if one of his expirations is coming up. Our old software didn’t do any of this. Believe me; our DOT Compliance Officer is absolutely in love with it!”
With its genuine commitment to great customer service and a sturdy foundation of Prophesy solutions, TMS is going strong in spite of a currently weak economy. The company remains a preferred local carrier with annual revenues in excess of $5 million and now employs a fleet of 30 trucks and a staff of 35 employees. Future plans include innovations such as moving to a paperless document storage system, a job well suited for Prophesy’s Document Imaging add-on module.
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