Still family-owned and operated, Sona Enterprises sources all of its products through some 20 suppliers; most in China but supplemented by others in India and Pakistan. These suppliers conduct frequent purchasing trips to restock depleted and/or fast-moving items and to explore opportunities to add new items to inventory.
As a stocking distributor, Sona takes ownership of the merchandise. The company maintains upwards of 90 percent of its products in inventory and routinely accommodating walk-in and drive-up customers as well as fulfilling less urgent orders primarily through parcel carriers. Sona teams regularly attend events intended to broaden the company’s marketing scope, among them general merchandise shows and variety store expositions.
Before implementation of the new software, the Sona warehouse staff put merchandise wherever there was space available; with no logic involved other than the usually well-developed memories of individual workers. Trouble was, unless the person who put the goods away was the one detailed to pick them, time taken to locate items could become excessive.
HighJump WMS is a scalable and flexible real-time warehouse management software system that streamlines operations and inventory management through the use of automated paper-free processes, and radio frequency (RF) communications. With these technologies, it tracks stock into, out of, and within warehouses, streamlining and verifying processes with each movement.
While no metrics were taken before or after implementation of the software, several factors stand out, Patel says that: merchandise can be picked within an hour of arrival, versus weeks or even months; new personnel require only minimal training vs. a previous multi-month learning curve; no guesswork about product location; picking and putaway are faster, more efficient; even short two warehousemen, Sona experienced no picking/putaway delays; the warehouse handles more orders per day with fewer fulfillment or shipping errors; better product awareness: easy view of what turns fast/slow and why; better order tracking/easy view of return rates; stock levels are kept current, enabling better purchasing decisions.
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