Accellos Support

Accellos is pleased to offer comprehensive technical support for all of our products.

Accellos WMS

Hours: 8:00 am - 6:00 pm (EST) Monday to Friday
Tel: 905-695-9999 - Option 2 for Support, and Option 2
855-282-0686
Email: WMSsupport@accellos.com

Accellos 3PL

Hours: 8:30 am - 8:30 pm (EST) Monday to Friday
Tel: 905-695-9999 - Option 2 for Support, and Option 3
855-282-0686
Email: 3PLsupport@accellos.com

Accellos TMS and Real Dispatch

Hours: 8:00 am - 5:00 pm (EST) Monday to Friday
Tel: 905-695-9999 - Option 2 for Support, and Option 4
855-282-0686
Email: TMSsupport@accellos.com

Accellos Maximum Data

Hours: 8:00 am - 5:00 pm (EST) Monday to Friday
Tel: 734-455-2200 - Option 2 for Support, and Option 5
Email: ADCsupport@accellos.com

Prophesy Transportation Solutions, an Accellos division

Hours: 8:30 am - 6 pm (EST) Monday to Friday
Tel: 800-776-6707
Email: PTSSupport@accellos.com

vSync, an Accellos division

Hours: 8:30 am - 5:30 pm (EST) Monday to Friday
Tel: 614-261-0058 - Option 2 for Support, and Option 7
Email: vsyncsupport@accellos.com

Client Access- Web Support

The support web portals are a one-stop support system, providing a forum for discussion and news that our users find interesting and useful, a technical knowledge base, and software and documentation resources for download. To access our client support portals, click on the Client Access button.

Remote Desktop Support

Accellos representatives can remotely access your network to diagnose and resolve incidents.

On-site Support

In the event support/training is required at your production site or office, we can arrange for an Accellos representative to visit you.