Prophesy Dispatch Unites Remote Locations, Builds Efficiency for Cumberland Valley Express

filed under Case Study, Company, Customers, Press Release



Prophesy Dispatch Unites Remote Locations, Builds Efficiency for Cumberland Valley Express, LLC

Cumberland Valley saves time and money, sees purchase as worthwhile investment


COLORADO SPRINGS, Colorado – June 19, 2013Accellos, a leading provider of supply chain execution software solutions, has issued a case study of Accellos Prophesy DispatchSeries for Cumberland Valley Express.



Founded in 2006, Cumberland is a trucking and brokerage company that offers full truckload steel hauling services to the South East United States including the states of AL, GA, IL, IN, IA, KY, MO, OH, PA, and TN. The company is headquartered in Ludlow Falls, Ohio, and currently runs 23 units, all handled by owner-operators based out of three terminal locations which are located in areas of Ohio and Kentucky.



Cumberland Valley Express decided to branch out from using homemade spreadsheets to run the business, and expand their horizon, in search for a powerful Dispatch software system. They knew the company was in need of something more reliable than their previous methods when their work started to get out of control. “We felt like we were trying too hard to keep up with all of our work. We needed something to streamline our processes and save us time,” said Randy Boyles, founder. It was getting very difficult for the company to correctly complete all of their daily tasks while only using spreadsheets. This was a big issue, especially when they were at the same time planning to expand and they needed help getting organized.



Randy looked at a number of solutions including Prophesy and a close competitor. Randy took part in a 30 minute demonstration over the phone and Internet with a Prophesy sales representative. Thanks to the availability of system features and affordable pricing, Randy immediately knew that Prophesy Dispatch was the right solution for Cumberland Valley Express.



Accellos’ Prophesy DispatchSeries solution offers a fully integrated suite of transportation management features. The industry-preferred software handles dispatch, accounting, maintenance, compliance, billing, driver pay and everything in between. Prophesy Dispatch solves the critical needs and time-consuming tasks that today’s trucking companies and brokers struggle with. Prophesy DispatchSeries works with Quickbooks™, Microsoft Dynamics GP™, Peachtree™, MAS/90™ and most popular accounting software packages.




Since purchasing Prophesy Dispatch, Cumberland Valley Express has added the SQL Server Database integration as well as Prophesy’s robust modules for mileage and routing, IFTA FuelTax, scanning and rendition billing, internet shipment tracking, and driver log auditing. They have also added the Advanced Fuel Card interface. When looking to the future, Randy expects only growth for Cumberland Valley Express, “We’re hoping to double in size by this time next year and we are confident that we will be able to handle it with the help of Prophesy.”


“I reached out to a couple of companies and Prophesy was the quickest to call back. I was impressed by the responsiveness of the Prophesy sales team; this is something that we hadn’t experienced with other companies. The products and customer service offered by Prophesy are excellent. We’ve been able to save a lot of time and money with the help of Prophesy’s sales and support teams. This purchase was absolutely a worthwhile investment,” described Randy.


The full case study is available at: