PDS Transportation Services Increases Productivity and Organization with Prophesy OnDemand

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PDS Transportation Services Increases Productivity and Organization with Prophesy OnDemand

Case study illustrates how the St. Charles logistics company increased productivity and organization with Prophesy OnDemand Carrier and Brokerage editions.

 

COLORADO SPRINGS, Colorado – January 31, 2013Accellos, a leading provider of supply chain execution software solutions, has issued a case study of Prophesy OnDemand customer PDS Transportation Services.  PDS Transportation Services was using log sheets and recording everything they handled with pen and paper so they began looking for a solution.  Through Prophesy’s OnDemand Carrier and Brokerage editions, PDS was able to handle the company’s complex needs and have easy access to the system from remote locations.

Company

PDS Transportation Services, Inc. is a 3rd Party Logistics company located in St. Charles, Illinois. The company was established in 2008 by President Patrick DiLeonardi who has worked in the industry since 1983. PDS Transportation Services is located in Northern Illinois and offers full coverage Truckload, LTL, and intermodal services as well as expedited, time definite service, and trade show services to North America and Canada.

Situation

PDS Transportation Services began looking for a software solution to replace the one that they were running in April of 2010. At the company’s founding, the staff was using log sheets and recording everything that they handled with pen and paper. Following that, the first software system that they used was too cumbersome for staff members to use remotely, the upkeep was expensive, and using the solution required relying on other employees to relay information when off-site. The system did not help PDS save time or money.

Solution

Patrick’s decision to move forward with subscribing to Prophesy OnDemand Brokerage and Carrier editions was an easy one. PDS currently runs an eight user version of Prophesy OnDemand with Track and Trace capabilities. Patrick went on to say that Track and Trace is a nice option to have. He looks forward adding EDI capabilities in the future.

Product

Prophesy OnDemand web-based solution is a fully automated, online dispatch system available on a ‘pay as you go’ basis. OnDemand is easy to use, yet powerful transportation management system that requires an Internet connection and minimal set up, no expensive hardware or software to purchase or upgrade.

It gives customers access to the information they need directly from the owner’s website. Through the web-based interface, customers can be allowed to enter their shipments, track them through to completion and even pick up images of their PODs all without picking up a telephone.

Results

Patrick praised Prophesy’s customer service by saying, “All of Prophesy’s customer service has been excellent. When we have questions we are able to call in and quickly fix any small issue that we might face. We have had great experiences with both support and training.” Patrick went on to explain that PDS’ investment in Prophesy OnDemand has been more than worthwhile because the program covers everything that they had hoped for. “We especially love that the program continues to improve at no extra charge to our company. All updates are quick and simple,” said Patrick.  

In the future, PDS Transportation Services expects to grow significantly. Patrick illustrated, “PDS is hoping to expand I the future and we know that this will be easy to do with the help of Prophesy OnDemand.”

“There was no hard sell here, Prophesy OnDemand was easy to find and research, additionally, the solution had everything I was looking for,” explained Patrick DiLeonardi, President of PDS Transportation Services.

“With our Prophesy OnDemand solution, PDS was able to empower their team with secure remote access to their business from anywhere,” said Prophesy Senior Vice President Bill Ashburn. “This not only allowed their staff to work more efficiently, but also provided valuable peace of mind that their company would be able to grow and keep pace for the long haul.”

 

The full case study is available at:  http://www.accellos.com/casestudies/pds-transportation-services/

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