Gentec
Customer Website:  gentec-intl.com

Key Benefits

  • Increased efficiency and productivity within the warehouse
  • Greater than 99.5% accuracy rate
  • Improved fill rate to 98% level
  • Inventory discrepancy rates less than 1/10 of 1%

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COMPANY

Toronto-based Gentec International (Gentec) is an importer and distributor of brand name optical, photographic imaging, digital imaging, wireless telecom and electronic accessory products. Gentec provides its customers with products from leading brand name manufacturers including Sony, Roots, Planet Wireless and Optex, among others. The company supplies Canada's largest retailer organizations as well as smaller independent retailers with photo lenses, digital storage media, mobile phone hands-free sets, batteries, bags, binoculars, tripods and many other accessories, totaling 3,000 unique products.

CHALLENGE

Gentec ships all customer orders from its 57,000 square foot facility, operated by 17 warehouse staff. The warehouse is a state of the art computerized facility which also acts as a distribution centre for the organization. With a fast growing customer base and rapidly increasing sales, Gentec relies on technology within the warehouse in order to meet customer demand and provide them with the highest levels of customer service.

SOLUTION

Gentec has successfully used AccellosOne Warehouse since the initial implementation in 1993, but as its business grew the organization felt it needed the more versatile version of the software to handle increasing order volumes and complexity. In 2003, Gentec decided to update its WMS and deployed AccellosOne Warehouse for Microsoft SQL Server within the warehouse.

BENEFITS

Operating the warehouse with AccellosOne Warehouse has provided Gentec with a high performance, flexible system that has been able to support the organization through major growth and significant order volume increases.

"With AccellosOne Warehouse we can confidently offer our customers the guarantee that we will have the products they need in stock when they need them. With that guarantee we gain a significant advantage over our competition," Adat says. "The reporting, productivity and forecasting tools the AccellosOne Warehouse system delivers make it possible for us to make more intelligent business decisions and ensure our success for years to come."

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