Key Benefits
- Streamlines accounting and simplifies freight billing
- Facilitates compliance by tracking expiration dates & hazmat info
- Provides complete control in one total software solution
- Combined with Teletrac’s solutions, dispatch teams can save a minimum of two hours each day
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The Monroe, Ohio company that grew to become Continental Transport got its start in 1984 with just a few trucks hauling dry and frozen grocery goods . At this time, the company serviced all areas of the United States east of the Rockies. For the next 20 years, they would handle the details and tracking of their small fleet manually— with pen, paper, whiteboards and Excel spreadsheets. The company grew steadily, due in no small part to a consistently high level of customer service and attention to detail.
By 2005, the operation had grown to a fleet of 16 trucks. The team knew it was time to put infrastructure in place that would allow them to manage their current fleet and grow further, yet retain the same level of customer service and attention to detail they were known for. Along with the company’s change in fleet size, they were renamed Continental Transport and brought on Operations Manager Dan Siefring, who would lead the search for a Transportation Management Software Solution that would meet their needs.
As a private carrier with common carrier authority, Siefring knew that the software they chose would need to be robust enough to handle the intricacies of both modes. Joined by members of the Continental IT and Accounting staff, Siefring reviewed many Transportation Software providers from all ends of the spectrum.
After a lengthy review process, the Continental Team selected Prophesy Dispatch software as the best fit for their company. “We checked out many other solutions,” said Siefring, “but we quickly determined that Prophesy had all we needed and plenty of room to grow. We especially appreciated the totality of the system, and how it handles accounting, billing, HR, expiration dates, tracking, hazmat info and lots more in one total package.”
Eight years later, Continental is still going strong with their Prophesy Dispatch software. The company has grown to a fleet of 32 trucks and 72 trailers during that time, and Siefring has nothing but positive things to say about his experience with Prophesy. “The level of care and attention we have received from Prophesy over the years has been fantastic. Kevin Pasternack, our sales representative, our trainers, and the support team have always provided us with excellent service.”
In May of 2011, the Continental Team set out to find a powerful yet affordable tool to track their growing fleet. “We reviewed many providers;” said Siefring, “all of the big boys and several smaller ones as well. We chose Teletrac because it had the right mix of the features we needed, and affordability. The funny thing was, we didn’t know at the time that it integrated with our Prophesy Software. That was a huge bonus when we learned that the two tied together and shared data.”
Today, Continental tracks their entire fleet using Teletrac with seamless integration to their Prophesy Dispatch software. Seifring estimates that the combined solution saves his dispatch team a minimum of two hours of phone calls each day, resulting in more time that can be spent booking new business.
“The dispatch team loves the automation, but the drivers also appreciate the totality of the system,” said Siefring. “With Prophesy, load information is at hand any time they need it. They do not have to wait on a dispatcher to provide it to them verbally. With built-in route guidance and tracking, the need to write mileages down upon entering the states they drive in has been eliminated. These enhancements provide a simpler environment for the Continental Drivers and allows them to focus on driving rather than a checklist of to-do’s.”
“From a management perspective, I appreciate the various performance and diagnostic reports that Teletrac provides,” said Siefring. “The ability to see where the drivers are, and the situation they are in, at any time is a real benefit to operations.”
When asked if the solution has enhanced productivity, Siefring responded, “Oh, very much so… Prophesy has been worthwhile for sure. We can do a lot more, in a lot less time, with the same staff we’ve always had.”
About Teletrac
Already proven and trusted by more than 20,000 fleets of all sizes and tracking more than 200,000 vehicles in 75 countries, Teletrac saves fleet owners time, money, and reduces their carbon footprint. Teletrac customers report up to 30% lower fuel usage, an average of 15% less driver overtime, 12% higher productivity and less unauthorized vehicle use.
Teletrac Inc.® is headquartered in Garden Grove, CA. For additional information, visit www.teletrac.net or contact Teletrac at 1-800-500-6009.
