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Customer Website:  www.cloverleaf.com

Key Benefits

  • Service to 500+ clients at multiple sites
  • Centralized server in WAN configuration
  • Integration with Microsoft Dynamics GP
  • Replicable implementations
  • Standardized workflow practices
  • Standardized warehouse configurations
  • Rapid deployment/ conversion
  • Easy, fast client setup
  • RF directed operations
  • Client access to their inventory records
  • Reduced customer service requirements
  • Alerts and notifications; EDI integration
  • Reduced or eliminated cycle counts
  • Precise inventory records
  • Reduced inventory control staff

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Ranked 10th among North American refrigerated warehouse firms and in the top-15 worldwide, Cloverleaf Cold Storage, Inc. continued its aggressive program of expansion in the U.S. Southeast in 2011 with the acquisition of Imperial Freezer Services, a modern 3.5 million cubic foot facility in Central North Carolina that is oriented toward poultry, but which handles pork and beef as well.

The Company

Cloverleaf’s history traces to 1934, when it originated in Sioux City, Iowa as Farmers Produce Company. It expanded into freezer services first in Mankato, MN in 1952 and soon, to a similar operation in Sioux City. Expansion and innovation have characterized the company ever since and today, it operates more than 63 million cubic feet of warehouse space -- an increase of approximately 50 percent between 2006 and 2011 -- most of it freezer/temperature controlled.

Technology

The company manages its sprawling warehouse complex with Accellos One Enterprise 3PL third party logistics management software, in place since 2004. It manages the business side of the corporation with a Microsoft Dynamics GP ERP solution that is seamlessly integrated with the Accellos software.

EDI Functionality

Some 60 percent of the company’s transactions with customers are conducted via electronic document interchange, with both inbound and outbound documents translated automatically by the middleware. Cloverleaf can trigger EDI uniquely from any point in the workflow.

Implementation

The rapid implementation of the Sanford site is an example of how the Cloverleaf technology team’s process works. “Initially, we conduct interviews with the existing staff to learn how they’ve being doing things,” Mastbergen says. “We go through a similar set of questions for each customer. Then, we create a conversion plan with this information.”

Workflow

The warehouses for the most part feature standard racking, specified primarily in relation to its intended use: for example, to store raw protein products versus the market-ready products. Bin identification typically follows a company-wide protocol: letters for aisles; numbers for bays; odds on the right; evens on the left; with letters again used for racking levels.

Results and Conclusions

Cloverleaf has a full range of certifications, including different ones from the USDA for its storage-only warehouses and for Farmers Produce’s, with its emphasis on fabrication and packaging. Much of its export business is done with Russia, and it holds that government’s various approvals and certifications. The Chicago Mercantile Exchange has designated it an Approved Warehouse, and the company maintains its own U.S. Customs Container Freight Station.

Download the PDF of the Full Case Study

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